Mustang Technologies Inc. Host Your Web Site

Elementary things to know

     What kind of servers does Mustang Technologies use?
     What kind of Technical Support does Mustang Technologies offer?
     What is Web Site Hosting?
     What is Virtual Web Site Hosting?
     How much time does it take to set up a new account?

Domain Name Registration

     Can Mustang Technologies reserve a domain name for me?
     What is the InterNIC?
     Does Mustang Technologies register long domain names?
     Does Mustang Technologies register and host International domain names?
     How long does it take for my domain name to be active?
     Is domain name registration free?
     Can I have a non "www" domain name?
     What are domain name pointers? Do you support them?
     When can I start viewing my site? (How do I know my domain registration or transfer has been done?)

Publishing/Uploading your Web Site

     What is FTP?
     Why can’t I login/upload with FTP?
     When can I publish to my Web site?
     Why can't I see my Web site yet?
     Can I have FrontPage, FTP AND CGI on my Web site?
     Do I have 24 hour, 7 day a week access to update my Web site?

Viewing your Web Site

     What does "404 error message" mean?
     Why can my someone else see my Web site and I can’t?
     I uploaded my site, but I can't see it - what did i do wrong?
     I have uploaded a new version of my web site, but how come do I still see the old version?
     What does my homepage (first page) need to be called?

Other Services

     Does Mustang Technologies support SSI (Server Side Includes)?
     Can I use my account for commercial purposes?
     Can I resell space within my Web site to someone else?

Databases

     Does Mustang Technologies support Access database and SQL
     Does Mustang Technologies support ASP? What components?
     Do I need to use a DSN in order to use my Access database?

Statistics/Reports

     How do I see my statistics report?
     Can I get a different type of log for my Web site that tells the referring site, the type of browser and/or other information?

Email, POP3

     Can I increase the size of my Email account?
     How many MB do I get with every POP3 account?

HTML, CGI/Perl/Java Help

     Can I use CGI in every plans?
     How do I install CGI scripts?
     What is the function of the CGI-bin directory?
     In What directories can I execute CGI applications from?
     Can I write my own CGI, even if I use FrontPage user?
     Why isn’t CGI working on my site?
     Does Mustang Technologies provide Technical Support for CGI or Perl?
     What is the path to Perl?
     Do I need to change the file permissions in my CGI script?
     Which version of Perl is installed on Mustang Technologies Servers?

If you still have unanswered questions after browsing our online support section, please let us know about it by email at support@mustangtechno.com, or calling our customer support at
514-339-9000
(9am to 9pm E.D.T.).